Press 1 For Billing
Bonus: Press 1 For Billing We're never more aware of the need for real human interaction than when faced with an automated Patient Portal. In this special bonus ep., Wendy and Matt share a listener voice memo about the challenges of navigating patient...
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Building health systems empathic to all is essential but, we hear from a listener that current US healthcare isn’t quite there yet.
Notes & Resources
43cc wants to be factual and informational and be hopeful in a way that provides a mechanism to get through this mess and try to be better together.
Moral injury plays a major role in this circumstance as well.