Press 1 For Billing

Bonus: Press 1 For Billing We're never more aware of the need for real human interaction than when faced with an automated Patient Portal.  In this special bonus ep., Wendy and Matt share a listener voice memo about the challenges of navigating patient...

 

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Building health systems empathic to all is essential but, we hear from a listener that current US healthcare isn’t quite there yet.

 

Notes & Resources

43cc wants to be factual and informational and be hopeful in a way that provides a mechanism to get through this mess and try to be better together.

Moral injury plays a major role in this circumstance as well.

If I Betray These Words... By Wendy Dean, MD

 
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The Fall of Crozer Health, Part 1: Today is Not Good

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The Last Human Job: Part 2